Question 1

How do your puppets move?

Accepted Answer

Our puppets are controlled by a single cable 
It is easy to use but takes practice to master, you can move the head up and down and from left to right and with a little practice create realistic head movements.
We have lots of videos on our you tube channel spiderwithch studios.

Question 2

How does the puppet stay on your shoulder?

Accepted Answer

Our puppets come with neomidium magnets in there feet, which locks them to your shoulder.

Question 3

Do the wings move?

Accepted Answer

all our wings are posable

Question 4

What Are The Shoulder Puppets Made From?

Accepted Answer

Our larger shoulder puppets/special commisssions are made using an aliminum frame work, Fully sculpted unique polymerclay head and truly one of a kind.
 
We use only high quality faux furs, latex/feathered wings which are posable with detailing if required.
They are all handpainted /airbrushed and varnished.
 
Our smaller range of handheld puppets and shoulder puppets are cast from reinforced resin making then strong but light.
The wings are made from a range of materials latex, feathers and eva foam.
all handpainted/airbrushed.

Question 5

Do we ship outside of the uk?

Accepted Answer

Yes we do ship outside of the Uk 
Postage to US and any other country out of the UK is sent tracked and signed and you should recieve your puppet within 7 working days.
We will send you your tracking details once your order has been dispatched.

Question 6

Question 7

Do you make custom orders?

Accepted Answer

Yes we make custom orders if you fill out our online request commission form we will get back to you with a confirmation of your order.
Please include as much detail as you can colours, wings, style of head you would like.

Question 8

How Do I Order?

Accepted Answer

Ordering is easy Just simply fill out our online commisssion request form.
Dont forget to include any special requirements, colours, wings, and any further other information you think we may need.
We will get back to you with confirmation of your order and price quote.
Our main option for payments is paypal were you can use credit cards/debit cards even if you are not a member of paypal.
We are happy to send you an paypal invoice upon request.

Question 9

How long Until I Get My Handheld Puppet?

Accepted Answer

Once you have submitted your online order form we will get back to you with confirmation. We take full payment upfront, once your payment has been recieved it will take 2-3 weeks for you puppet to be made.
We will send you pictures and a video before posting your puppet.

Question 10

How long Until I Get My Shoulder Puppet Commission?

Accepted Answer

Once you have submitted your online request form we will contact you with confirmation of your order.
We take a £100 non refundable deposit upfront payment once your deposit has been paid your puppet will take up to 8 weeks.
We will send you pictures and a video of your puppet once they are ready.
When  everyone is happy we require the rest of the balance before posting out your order.

Question 11

What Are Our Handheld Puppets Made From?

Accepted Answer

Our handheld puppets are all cast from reinforced resin making them stong and durable.
we use only high quality faux furs only. We have a range of wings to choose from
Feathered, latex or eva foam.

Frequently asked questions